Privacy Policy

Menorah Academy ("we", "our", or "us") respects and protects the privacy of its users in accordance with the laws of the Federal Democratic Republic of Ethiopia, including Article 26 of the FDRE Constitution (Right to Privacy) and applicable data protection and cybersecurity directives.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our digital education platform.

1. Legal Basis for Processing Data

We collect and process personal data based on:

• User consent
• Necessity for providing educational services
• Compliance with Ethiopian legal and regulatory obligations

2. Information We Collect

a. Personal Information

• Full name
• Email address
• Phone number
• School and grade level

b. Academic Information

• Practice test scores
• Exam performance
• Learning progress data

c. Technical Information

• IP address
• Device and browser type
• Platform usage data

3. Purpose of Data Processing

Your data is used to:

• Deliver and improve educational services
• Personalize student learning experiences
• Monitor academic progress
• Provide academic feedback and recommendations
• Ensure platform safety and prevent fraud

4. Data Storage and Localization

• Where possible, user data will be stored on secure servers located within Ethiopia.
• If data is transferred outside Ethiopia (e.g., cloud services), we ensure appropriate safeguards consistent with Ethiopian cybersecurity guidance.

5. Data Sharing and Disclosure

• To authorized service providers under strict confidentiality agreements
• When required by Ethiopian law, courts, or regulatory authorities
• To protect users, platform integrity, or national cybersecurity interests

6. Data Security

In line with directives from Ethiopia's Information Network Security Administration (INSA), we implement:

• Encryption and secure storage
• Access control measures
• Monitoring against unauthorized access or cyber threats

7. Children and Student Data Protection

As our platform primarily serves secondary school students:

• We apply heightened safeguards for minors
• We encourage parental/guardian awareness and involvement
• Schools may act as intermediaries where applicable

8. User Rights

Under Ethiopian law, users have the right to:

• Access their personal data
• Request correction of inaccurate data
• Request deletion where appropriate
• Object to certain types of processing

Requests can be made via our contact details below.

9. Data Retention

We retain personal data only as long as necessary for:

• Educational purposes
• Legal compliance
• Dispute resolution

10. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences
• Analyze platform traffic and performance
• Enhance user experience

You can control cookie settings through your browser preferences.

11. Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes. Users will be notified through the platform.