Terms of Service

These Terms of Service ("Terms") govern your use of Menorah Academy, a digital platform designed to support Ethiopian Grade 12 students in preparing for the University Entrance Examination.

By accessing or using the platform, you agree to these Terms in accordance with Ethiopian law.

1. Legal Compliance

This platform operates in accordance with:

• The laws of the Federal Democratic Republic of Ethiopia
• Applicable ICT, cybercrime, and data protection directives

Users must comply with all applicable laws when using the platform.

2. User Eligibility

• The platform is intended for Grade 12 students and learners preparing for national examinations
• Users under 18 must have parental or guardian consent

3. Account Registration

To access our services, you must:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Be at least 13 years of age (or have guardian consent)

4. Acceptable Use

• Use the platform for unlawful purposes
• Attempt to hack, disrupt, or damage the system
• Engage in academic dishonesty (e.g., cheating, sharing exam answers improperly)
• Upload harmful, misleading, or inappropriate content
• Share account credentials with others
• Reverse engineer or copy platform functionality

5. Intellectual Property Rights

Unauthorized reproduction, distribution, or commercial use is prohibited under Ethiopian copyright laws.

6. Academic Integrity Policy

Menorah Academy promotes fairness and merit-based achievement. Users must:

• Complete their own work honestly
• Avoid manipulation of results
• Respect examination ethics
• Report any suspected violations

7. Account Responsibility

Users are responsible for:

• Maintaining account confidentiality
• All activities under their account
• Ensuring accurate account information

We are not liable for unauthorized access caused by user negligence.

8. Service Availability

We aim to provide reliable access but do not guarantee:

• Uninterrupted service
• Error-free operation
• Specific server uptime

We may suspend services for maintenance, updates, or legal compliance.

9. Payments and Fees

• Paid services will be clearly disclosed before purchase
• Fees are generally non-refundable unless otherwise stated
• All payments must comply with Ethiopian financial regulations

10. User Content

Users may submit content (comments, questions, feedback). You grant us rights to use this content for platform purposes while respecting other users' rights.

11. Third-Party Services

We may use third-party services for payments, analytics, and infrastructure. We are not responsible for their practices beyond our control.

12. Limitation of Liability

• Menorah Academy is not responsible for indirect or consequential damages
• We do not guarantee specific academic outcomes or examination scores
• Platform use is at your own risk

13. Termination of Use

We may suspend or terminate accounts that:

• Violate these Terms
• Pose risks to the platform or other users
• Breach Ethiopian laws
• Engage in fraudulent or illegal activity

14. Dispute Resolution

Any disputes arising from the use of the platform shall be resolved:

• Under Ethiopian law
• Subject to the jurisdiction of Ethiopian courts
• Through good-faith negotiation first

15. Amendments

We reserve the right to update these Terms at any time. Continued use of the platform constitutes acceptance of the updated Terms. Material changes will be notified on the platform.

16. Age Verification

Users under 18 should have parental/guardian supervision. We reserve the right to verify age and request consent documentation.